How long does shipping take?

All products are printed in Melbourne and are shipped out within 48 hours

Is the product premium quality?

All of our products are printed using either Premium quality Made in Italy transfer material or the latest Direct to Garment technology which produces a long lasting and high quality print. We print on the highest quality AS Colour manufactured items.

How long do you take to dispatch my order?

In most cases, orders are sent out within 48 hours by your selected shipping method.

How much does it cost and how long does it take?

Free Shipping is available for all orders processed over $99 and is restricted to Australia only. Standard postage is $10 per order. Please allow up to 7 business days for delivery. 

Can I track my order? 

Once your item is dispatched you will be sent an email with your invoice and tracking number.

How long do I have to return a product?

We offer a 7-day Money Back Guarantee. If for any reason you are not satisfied with their purchase, they can contact us within 7 days of receiving their order, and organise to return the product and receive a refund of the purchase price excluding the associated delivery costs.

Who pays for the return freight?

Items must be returned at your own cost. If you would like a product exchanged a return paid postage pack must be included, if not normal postage charges apply.

Is Ferch a socially responsible company?

Absolutely. Our t-shirts are manufactured by AS Colour and then printed locally in Melbourne. Please visit AS Colour Social Responsibility page to read about factories, code of conduct and production FAQs.

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